⚠️📦🎄Important Notice: Christmas Delivery Cut-off Times

As the festive season approaches, we want to ensure you have all the information you need for a seamless Christmas shopping experience with Froothie.

For guaranteed delivery before Christmas (in most areas), please place your order by the 13th of December. Orders placed before 10 am are typically dispatched the same day, while those after 10 am will be sent out the following day.

Important Note: It's crucial to keep in mind that these dates are provided by Australia Post and any external impacts that may affect their services.

Your satisfaction is our priority, and we're committed to delivering joy to your doorstep this Christmas. If you have any questions or need assistance, please don't hesitate to reach out to our customer support team at support@froothie.co.nz or call us at 0800 741 369

Wishing you a joyful and stress-free holiday season!
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Shipping Methods

  • Cart value up to $299,99: $19
  • Free shipping over $300

3-7 business days via Auspost

*Delivery timeframe can vary depending on location

Purchases cannot be made in-store
Pick-Ups must be organized before heading to the warehouse for collection (Please contact support@froothie.co.nz or call 0800 741 369)

If a specific item is not available in our Auckland warehouse then it will be express shipped out of our Melbourne warehouse.

Delivery times are known to vary from time to time and delivery times are not guaranteed, orders placed before 10am will typically be dispatched same day.

 

Express Shipping - 1-2 business days via DHL

All express shipping orders are packed and sent out ASAP via DHL. 

Nonetheless, your parcel is sure to be delivered sooner than it would be via Standard Shipping. We appreciate your patience and understanding!

 

Other Services – Price on enquiry

We are able to tailor deliveries to your requirements through other couriers to get your products to you in the least amount of time possible.

 

Order Tracking

Toll IPEC express orders (13 Digit Number: 708419 XXXXXXX) are able to be tracked here:
https://online.toll.com.au/trackandtrace/

Fastway (12 Digit Letter/Number) orders are able to be tracked here:
http://www.fastway.com.au/courier-services/track-your-parcel

Australia Post (VRDxxxxxxx) orders are able to be tracked here:
http://auspost.com.au/track

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